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Jerry Norton

As of October 2019, Jerry Norton is CGI’s Global Industry Lead responsible for shaping CGI’s response to the strategic issues facing global industries in the commercial sector. Prior to that, Jerry was CGI’s global banking and payments lead, jointly responsible for CGI’s strategy across the banking industry and was a member of CGI’s Banking Industry Cabinet and its Growth Council, which governs CGI’s global $2 billion plus financial services business. He now leads the team performing equivalent roles across all CGI designated global industries and oversees CGI’s global industry governance model. 

Jerry’s in depth knowledge of a number of industries and long-standing, close relationships with clients all over the world puts him in a unique position to guide the overall strategy for CGI’s global industries. 

He specializes in industry-wide change, whether led by business or technology, and his views are sought by clients worldwide. Jerry brings a combination of strategy, domain expertise and technology stewardship coupled with an understanding of compliance, regulation and operational risk prevention and management. He has been a regular presenter at international conferences on the major financial services themes of the day, is a contributor to a number of think tanks, and is often quoted in the mainstream and trade media. He is now focusing on cross-industry initiatives, particularly the journey to net zero and how CGI’s clients will be adapting their businesses.

From this author

Digitalizing the bank: Challenges, opportunities and strategies

December 18, 2018 Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product re-engineering thrown in, too.

Modernizing the bank: A look at key strategies and technologies

November 16, 2018 Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer interactions, culture, and products and services. Banks spend, on average, 7% of their revenue on IT, which is higher than most other sectors. Historically, no one has ...

Open APIs: A coming of age

December 2, 2016 One of the hottest topics at this year’s Sibos conference in Geneva, Switzerland was open APIs (application programming interfaces), and how their introduction is causing concern among some financial institutions, while offering promising opportunities for early adopters. Regulations, such as Europe ...