Gianni Rino is the global industry lead for CGI’s retail and consumer services portfolio. A retail and consumer services industry expert with over 25 years of experience, Gianni has delivered large-scale and innovative solutions across the entire value chain for some of the world’s largest organizations. Today, Gianni consults with retail and consumer services clients on strategy, including digital transformation, omni-channel commerce and business and IT roadmaps to help them address their priorities and maximize value.
From this author
From channel to customer: How an omni-channel experience is the key to the retail industry’s success
December 20, 2018 Is the hype around the retail store being dead simply that, hype? Well, maybe. While the current role of the physical store may be dead, its usefulness, convenience and value are not. What is the new brick-and-mortar reality? Retailers that are thriving in today’s disrupted and highly competitive ...