Department of information resources

Leadership for Texas Government Technology

Company VID #154-085-6778-000

About the Texas Department of Information Resources

Contract Information Table


Contract Information: DIR-TSO-3826

Itemized Price List

To view PDF files, use the free Adobe Acrobat Reader. 


  • Appendix A, Standard Terms and Conditions
  • Appendix B, HUB Subcontracting Plan
  • Appendix C, Itemized Price List
  • Appendix D, Proprietary Software Maintenance Agreement
  • Appendix E, Proprietary Software Licensing Agreement
  • Appendix F, CGI Service Agreement
  • Appendix G, CommunityCare360 Software License Agreement
  • Appendix H, CommunityCare360 Software Maintenance Agreement
  • Appendix K, OnCue360 Service Agreement


Offerings within this contract include the following products and related services:

CGI Advantage® Obligation Recovery (*CACS-G)

The Computer-Assisted Obligation Recovery System for Government (CACS®-G) enables governments to dramatically improve the collection of delinquent government debts by automating and enhancing the collections process.​​

CGI Advantage Case Management

CGI Case Management is highly-configurable workflow automation and business rules processing platform. It can be rapidly integrated with other enterprise solutions enabling customers to have consistent execution of their business processes, delivering integrated forms processing, document management, role-based security, and robust audit and reporting capabilities.

  • CGI Case Management Base Solution
  • CGI Case Management with Integrated Irosoft Docuthèque
  • CGI Case Management Enterprise Document and Records Management
  • CGI Contracts Management
  • CGI HRM Case Management
CGI Gateway360

CGI Gateway360 is a fully managed solution that provides a single point of access to third-party credit and collections information services and analytics for better decisions and faster response at the lowest cost.

CGI OnCue360®

The CGI OnCue360 platform is a regulatory inspection and field operation data collection system that enables scheduling and routing of personnel across multiple locations and logistics variables through a web-based management console. It allows the field personnel to record their findings and complete their reports via smartphone in real time.

CGI CommunityCare360

CGI CommunityCare360 empowers caregivers, engages patients, integrates care management and streamlines care delivery. It seamlessly connects care planning, care coordination and workforce management – giving providers the tools they need to confront the challenges of increasing demands, rising costs, complex cases and the growing prevalence of chronic conditions. With access to real-time health data across the continuum of care, providers work smarter, care improves, and costs go down.

  • CommunityCare360 – Workforce Center
  • CommunityCare360 – Health Center
CGI Advantage Regulatory Management

Enterprise regulatory information management system. Supports permitting, licensing, certifications, compliance, inspections, enforcement, complaints across regulatory programs.


How to place a purchase order

Customers acquiring products and services under this awarded master contract will be required to execute a Purchase Order directly with CGI.

Customers purchasing services under this contract shall negotiate pricing directly with CGI in accordance with the Customer's Supplemental Agreement and/or Statement of Work.

CGI Technologies and Solutions, Inc. DIR Software Products and Related Services Contract Number: DIR–TSO-3826

Product Warranty and Return Policies Order Fulfiller will adhere to the Vendor’s then-currently published policies concerning product warranties and returns. Product warranty and return policies for Customers will not be more restrictive or more costly than warranty and return policies for other similarly situated Customers for like products.

For quotes, purchase order or warranty information, please contact Rebecca Robinson, CGI Technologies and Solutions, Inc., at 512-317-9550 or to find out more and discuss your specific requirements.

Visit to learn more about the offerings and to learn more about CGI in Texas.

For more information regarding this easy-to-use and flexible procurement and contracting vehicle, see the DIR website at