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How CGI helps you leverage Salesforce Genie

With Salesforce Genie, you can shift to personalization at scale using integrated data sets and a single source of truth. We help you leverage Salesforce Genie to gain an edge in capturing, interacting and giving value to your customers across all touchpoints. With these capabilities, you will enhance your abilities as a digital leader, transforming how your organization interacts in real-time with customers, boosted by data and AI. We bring proven data science expertise and passion to our Salesforce implementations to eliminate friction while creating a memorable customer experience.

As an experienced partner, our clients can be confident in their Salesforce Genie investment

Our clients want to maximize their investment in Salesforce and leverage all the benefits that the Salesforce Genie platform can bring. They need a strategic partner to meet them at their data management maturity level and help them advance their customer engagement journey. A Salesforce partner since 2010, we implement Salesforce customer engagement solutions using a unique client relationship approach backed by CGI’s global insights and local proximity

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500+
completed Salesforce projects for 300+ clients
500+
Salesforce-certified members
9.4
Salesforce customer satisfaction rating

Our Salesforce Genie Solution Focus Areas

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Strategy and design

We bring our human-centered design approach and advisory services to identify opportunities for Genie to transform the way you reach your customers. We focus on your business goals, aligning data strategy with your business strategy to enhance and impact your Customer360 view.

Data sharing

Data engineering and integration

 We leverage analytics engines and AI to create the right data environment for creating personalized experiences. We bring your Salesforce ecosystem to life by using Genie to create a single foundational view of your customer on which analytics and process can be built.

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Managed services and support

We deliver service management, system administration, and ongoing support of Genie solutions.

Learn more about our Salesforce Genie Solution

Ready to learn more about our Salesforce Genie Solutions? Connect with our team to learn how we are helping organizations interact in real time using the power of data and AI