Jerry Norton is CGI’s Capital Markets and Corporate & Transaction Banking leader. He is jointly responsible for CGI’s strategy across the banking industry and is a member of CGI’s Banking Industry Cabinet and its Growth Council, which govern CGI’s global $2bn plus financial services business. He specializes in industry wide change whether led by business or technology and his views are sought globally. Jerry brings a combination of domain expertise and technology stewardship coupled with an understanding of compliance, regulation and operational risk prevention and management. He is a regular presenter at international conferences on the major financial services themes of the day, a contributor to a number of think tanks, and is often quoted in the mainstream and trade media.
December 18, 2018 Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product re-engineering thrown in, too.