Retail and consumer services

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Charting the path forward with resilience and adaptability
Charting the path forward with resilience and adaptability

Charting the path forward with resilience and adaptability

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

Helping businesses determine their readiness to resume operations safely
Helping businesses determine their readiness to resume operations safely

Helping businesses determine their readiness to resume operations safely

To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...

With CGI’s help, Carrefour completed 1.5 million online orders for pickup
With CGI’s help, Carrefour completed 1.5 million online orders for pickup

With CGI’s help, Carrefour completed 1.5 million online orders for pickup in March through their “Drive” service

For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring...

Digitizing food services for Pirkanmann Voimia
Digitizing food services for Pirkanmann Voimia

Digitizing food services for Pirkanmaan Voimia

Learn how CGI is collaborating with Pirkanmaan Voimia to digitalize its food services using CGI’s Aromi solution.

2019-2020 INSIGHTS TO ACTION SNAPSHOT
2019-2020 INSIGHTS TO ACTION SNAPSHOT

2019-2020 Insights to Action snapshot: Retail and Consumer Services

In 2019, as presented in our CGI Client Global Insights, we spoke in person with more than 1,550 executives across 10 industries to gather their perspectives on the trends affecting their enterprises. CGI’s Insights to Action report presents the insights...

2019 CGI Client Global Insights for Retail and Consumer Services

2019 CGI Client Global Insights for Retail and Consumer Services

In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving forces of change this year, spurred by a focus on...