CGI is looking for a Sr. Functional Analyst to join our International Development and Commerce (IDAC) Business Unit. This position is to provide functional, operational and application systems analysis in support of our ongoing Consular support activities, including Passports, Visa’s and American Citizen Services. The objective is to support the ongoing maintenance of legacy systems as a member of development teams, by providing functional and operational knowledge as SW engineers maintain and periodically enhance existing applications to adapt to emerging needs.
The Analyst will develop and publish user stories based on client requirements and related system architecture designs, work with developers as they implement those stories into applications, and work with the entire team to ensure the right solution is developed throughout the Software Development Life Cycle (SDLC). The candidate will support development and maintenance of agile artifacts used as part of Agile Scrum methodologies.
Your future duties and responsibilities
• Gather, develop, and document business, functional, technical requirements associated with consular operations;
• Ability to articulate end-user needs, translating functional and operational concerns into actionable software design and development implementations;
• Ability to adapt, correct and if necessary, point out deficiencies in existing applications, and provide suggestions for improvements and changes to improve the User Experience; and,
• Modify existing, or author new user stories, test scripts, and other agile artifacts, and tracking user stories and tasks in the Scrum agile workflow system (JIRA);
• Work with developers throughout the SDLC to evaluate User Interface (UI) practices and implementation, provide an “end-user" point of view to developers as they implement changes or updates to the workflow or application interface;
• Perform functional testing and preliminary end-user testing prior to customer review/approval.
Required qualifications to be successful in this role
B.A. or B.S. in Business Management, Technology Management, or Liberal Arts preferred;
• Experience supporting the Passport systems
• In-depth experience observing and troubleshooting the adjudication process, including data management, document and photo imaging, workflow management, reporting, and secure printing processes
• Provided system administration support to the Passport systems
• Knowledge of CST software delivery processes
• Knowledge of Passport databases and back-end systems is a plus
Experience in one or more of the following:
• Working in a SW development team environment, preferably utilizing Agile methodologies;
• Working in a operational systems environment, preferably utilizing SAFe methodologies and preferably following ITIL standards;
• Working in a functional/operational environment, adhering to government policies relating to production standards, security standards, and/or facility operations.
Able to obtain/hold a SECRET security clearance
Knowledge of one or more 3GL or 4GL programming languages/environments (e.g., C/C++/C#, ASP/.NET, VB, Visual Studio, etc.);
Experience in Federal or Legislative branch system application development lifecycle (SDLC);
Experience and/or knowledge of system security, information security, and information assurance
- Functional Analysis
- Agile / Collaborative Method
- Systems Analysis
- Systems Architecture
What you can expect from us
Build your career with us.
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