Building a digital workplace
Today, people increasingly expect the same experience from organisations they work for that they’re used to as consumers. Just as social, mobile, data analytics and personalisation technology has shaped expectations around customer experience, they are now starting to influence employees’ expectations of the workplace. Combined with macro trends such as globalisation, changing demographics and greater competition, organisations are under pressure to re-imagine not just their business models, but also their workplace. The organisations that succeed in developing a digital workplace will realise substantial benefits:
- Improved workforce productivity. Routine tasks can be automated or sped up with tools that provide contextual information to help employees make better decisions faster.
- More access to scarce talent by enabling remote working and new working styles such as job sharing and crowdsourcing.
- Improved staff retention. The digital workplace makes staff more satisfied, and leads to greater levels of well-being.
- Greater levels of innovation. Teams can become more effective by collaborating and sharing best practices with one another. The digital workplace brings significant benefits, but they’re sometimes perceived as intangible. As a result, organisations tend to focus on customer experience and operational efficiency, rather than employee experience
CGI believe in taking a holistic approach to transforming your digital employee experience and creating a digital workplace. Our starting point is always the employee experience. We put in place the people, process, technology and information enablers – using an agile, iterative approach throughout, to make the solution a perfect fit.
View our flipbook brochure to find out more.