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Are you struggling to recruit the best Service Management professionals to help you transform your Service Management organisation? Have you considered augmenting your teams short and long term with interim Service Management consulting experts to allow flexibility in resourcing and delivery of ongoing service commitments?

CGI’s Service Advisory will work with you to understand how to best augment your in-house teams with interim Service Management Experts; continuously integrating with your internal teams and aligning with delivery of your business outcomes and integrating with the plethora of suppliers that underpin todays disaggregated ecosystems, to deliver high velocity IT.

CGI offers a Client Proximity model that empowers interim and advisory resources to build trusted, in-person relationships that ensure accountability for delivering your success. Creating service management teams resourced by experts who have in depth knowledge and skills to support the fast-paced evolution of IT and Business Services ensuring Service Management is a strategic business enabler.

THE CHALLENGE

Creating service management teams resourced by experts who have in depth knowledge and skills to support the fast paced evolution of IT and Business Services ensuring Service Management is a strategic business enabler.

THE APPROACH

CGI ‘s advisors will help you understand the maturity of your service management practices, provide advisory services to target specific issues, or embed skilled practitioners to supplement your in-house team as part of your services strategy.

THE BENEFITS

  • Efficient Hiring: addition of service management specialist to your in-house teams when service or project deadlines require a larger workforce
  • Faster response times: to changes in business requirements, particularly where there are headcount restrictions
  • Cost Efficiency: cost savings can be made with interim or augmentation service management staff compared with permanent staff, including recruitment costs, permanent FTE costs and specialist training costs
  • Flexibility in the Service Management Expert Resourcing Model: Support to redefine and transform your service management resource operating model to better serve your business.

Download the brochure

To find out more about interim Staff Augmentation please contact Alistair Philpott or Frieda Morton-Evans.