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Building maintenance technician
Position Description
The Building maintenance technician supports CGI and its clients by coordinating the delivery of small-scale maintenance projects, workspace changes and moves, design services and clinet services. This position is also responsible for coordinating the resolution of client issues on an on-going basis as well as the delivery of client service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for client service and base building projects.
Your future duties and responsibilities
• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Liaison with Landlords and their representatives as it relates to daily operations, planning and mitigating risk
• Proper interpretation of client work processes, workplace culture and policies is essential for effective client services delivery
• Coordinate CGI and subcontracted forces to deliver required client services within the scope of the project
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale client service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, Health and Safety bet practices and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Lead preventive maintenance best practices, procure maintenance service agreements as it relates to all client owned equipment for different sites
• Administrating and monitoring service contracts including cleaning and reviewing vendor/contractor performance
• Preparing monthly summaries of expenses with supporting details and resolving errors or inconsistencies in expenses
• Assisting the Facility Manager with budget/expense variance analysis; preparing monthly forecasts of expenditures and preparing the annual operating
• Establishes and maintains working relationships with Clients and service providers
• Other duties as assigned
Required qualifications to be successful in this role
MINIMUM EDUCATION: High school completion plus a specialized technical or business course, BOMA or the equivalent of education and experience.
JOB-RELATED EXPERIENCE: Minimum of 5 years’ experience related to Property and Facilities Management Services in commercial large scale buildings.
Knowledge & Skills
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written, bilingual)
• Knowledge of project delivery and procurement processes
• General knowledge of commercial building systems and construction
• Strong organizational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software
Licenses and/or Professional Accreditation
Valid driver’s license (as required)
What you can expect from us
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.