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Manager - Enterprise Quality
Position Description
Here is a unique occasion to be part of a dynamic team! Reporting to the Director – Enterprise Quality, you will be act as a manager for the activities related to the quality system, in particular to the external audits (ISO certifications), updates of various documents (such as audit reports, quality processes, checklists), quality audits, as well as translation of documents related to enterprise quality.
Your future duties and responsibilities
• Plan, coordinate and communicate with the external auditor (ISO certifications) and the business units the overall information required for the management of the ISO certificate as well as any other related task
• Be a part of the Quality System document updates, including the quality audit documents (deliverables and checklists)
• Support any follow up, action or task related to the corporate quality system coordinator role
• Review and finalize Quality System documents, documents related to the enterprise quality team or any other process or document under the team responsibility in both languages
• Obtain or maintain the CGI quality auditor certification and contribute to the maintenance of the quality auditor training curriculum
• Support the quality auditor certification process and review
• Be involved on the quality audits including the corporate audits whenever required
Required qualifications to be successful in this role
• Strong analysis skills
• Detailed oriented including in communications
• Highly autonomous and flexible, with strong organization skills ability to define priorities
• Proactivity in identifying issues and proposing resolution
• Professionalism with a strong focus on ethics and confidentiality
• Availability and flexibility according to the work load to meet deadlines
Geographical requirements
• Some international travel might be required
Qualifications / Education
• Bachelor degree in management, information technology or equivalency
• Fluency in English and French spoken and written is a must
• Strong knowledge of Word, Excel, Powerpoint
• Good understanding of Visio and Microsoft Project
• Certification in Project Management, internal audit and/or ISO is a plus
Experience
• A minimum of 5 years of experience in operations (for example in project management or outsourcing delivery or in quality assurance), preferably at CGI
• Good understanding of the business process within a company
• Experience in a Quality role is a plus
What you can expect from us
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.