Gianni Rino is the global industry lead for CGI’s retail and consumer services portfolio. A retail and consumer services industry expert with over 25 years of experience, Gianni has delivered large-scale and innovative solutions across the entire value chain for some of the world’s largest organizations. Today, Gianni consults with retail and consumer services clients on strategy, including digital transformation, omni-channel commerce and business and IT roadmaps to help them address their priorities and maximize value.
From channel to customer: How an omni-channel experience is the key to the retail industry’s success
January 11, 2019 Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. In fact, contrary to the hype that the physical store is a thing of the past, pure-play ...Retail, Consumer and Services