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In 2020, we conducted in-person interviews with 66 client executives in the payer, provider and government health sectors. These executives indicate a continued focus on meeting customer and patient expectations. Interviews were conducted before and after the pandemic declaration by...

Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, IT spending, budgets and investment plans. In 2020, we conducted in-person interviews...

In 2020, we conducted in-person interviews with 111 client executives within retail banking, who indicate a continued focus on increasing customer adoption of digital as a primary channel.

In 2020, we conducted in-person interviews with 70 client executives within corporate and transaction banking, who indicate a continued focus on protecting client information through cybersecurity.

In 2020, we conducted in-person interviews with 54 client executives on the buy- and sell-sides of capital markets, who indicate a continued focus on protecting client information through cybersecurity.

CGI-konsulenter sammenlikner data med kollegaer, på tvers av bransjer og regioner, basert på analysedata fra en kunnskapsbase som reflekterer innsikt fra 5 500 kundevirksomheter. Den representerer nesten 1 millioner svar fra våre en-til-en-samtaler med rundt 1 500 ledere årlig.

I 2020 hadde vi møte med forretnings- og IT-ledere i 1 447 virksomheter på tvers av bransjer som bank, kommunikasjon, offentlig, helse, forsikring, produksjon, olje og gass, varehandel, transport og logistikk, og kraft. Dette sammendraget fremhever flere av nøkkelfunnene.