IT outsourcing services

White papers

CGI- White paper
Title / Abstract Download PDF Number of pages
Best-Fit Global Delivery: The Need to Deliver Both Flexibility and Consistent Results
This paper examines some of the challenges of working in the global market and the ways that organizations are adapting their operating models to survive and thrive.
Best-Fit Global Delivery: The Need to Deliver Both Flexibility and Consistent Results 9 / 1004 KB
Building an Effective Stay Back Team to Gain Maximum Value from an Outsourcing Agreement
This paper provides advice on defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set. View summary
Building an Effective Stay Back Team to Gain Maximum Value from an Outsourcing Agreement 7 / 142 KB
IT Governance
CGI’s approach and experience in using governance to drive business value within managed services engagements. View summary
IT Governance 8 / 555 KB
Why Managed Services and Why Not Staff Augmentation?
While staff augmentation can lower costs, organizations only pay for inputs – there's no incentive for the provider to lower risks or guarantee improved operations. In contrast, true managed services delivers outcomes aligned with business objectives. This paper provides an overview of why the managed services model is superior to staff augmentation. View summary
Why Managed Services and Why Not Staff Augmentation? 6 / 126 KB
“Keeping Up” versus “Stepping Up”
This paper takes a look at what leading companies are doing to drive market leadership through their IT investments and provides recommendations for those that seek to do the same. View summary
“Keeping Up” versus “Stepping Up” 11 / 830 KB