Government

White papers

Government
CGI- White paper
Title / Abstract Download PDF Number of pages
A Comprehensive Strategy for Successful Data Center Consolidation
This CGI white paper discusses how to mitigate risk and maximize the benefits of data center consolidation, state and local governments using a comprehensive strategy for understanding, planning and communicating the complex, interdependent dimensions of this change.
A Comprehensive Strategy for Successful Data Center Consolidation 7 / 395 KB
A Proven Path for Improving Government Debt Collection
This issue paper describes a proven path to maximizing revenue collection using modern tools and techniques, improving processes and centralizing debt management.
A Proven Path for Improving Government Debt Collection 8 / 204 KB
Agile for State Government: Separating myth from reality
As the traditional, “big bang” waterfall approach has demonstrated it can often be a path to failure before the project has even begun, this paper observes that some state agencies are making a compelling case for agile and experiencing significant benefits. Success will be dependent on agency investments in training, stakeholder engagement and communication and resource planning around agile methodology.
Agile for State Government: Separating myth from reality 2 / 215 KB
Application Rationalization: a Powerful Catalyst for IT consolidation
This CGI white paper discusses how application portfolio rationalization is a powerful catalyst for state and local government IT consolidation and transformation initiatives when based on a rigorous assessment aligned with organizational goals and proactive efforts to manage change.
Application Rationalization: a Powerful Catalyst for IT consolidation 7 / 472 KB
Benefits-funded IT Modernization in Government

Projects funded through revenue increases and cost reduction can reduce risk and expedite new capabiltites for government.

Benefits-funded IT Modernization in Government 2 / 171 KB
Big data in action
The State of California’s Franchise Tax Board (FTB) administers both personal and corporate income taxes. FTB is in the midst of their Enterprise-Data-to-Revenue (EDR) project which seeks to increase their ability to use data to improve both tax compliance and customer service. FTB’s proactive Master Data Management approach identifies and organizes data at the front-end instead of the back end. This article, co-authored by FTB and CGI, appeared originally in CIO Story.
Big data in action 2 / 164 KB
Cloud Security for Federal Agencies
This paper explains how using a cloud provider that is certified through FedRAMP and GSA’s BPA for Infrastructure as a Service offers federal agencies real potential for improving efficiency and risk management in establishing their IT infrastructure in the cloud.
Cloud Security for Federal Agencies 6 / 564 KB
Don't expect a commercial ERP to do the government's job
Because the mission of state and local governments is to deliver services driven by policy and legislative mandates, they cannot operate like for-profit businesses. The level of transparency into financial, budgetary and human resource activities needed exceeds any private sector requirements. This paper discusses why these and other differences between the public and private sectors affect the type of ERP solutions needed to support the unique business of government.
Don't expect a commercial ERP to do the government's job 3 / 581 KB
Information Security Continuous Monitoring: Charting the Right Course
This white paper explores strategy selection tips and implementation best practices for U.S. government agencies to consider when moving to continuous diagnostics and mitigation (CDM) compliance. View summary
Information Security Continuous Monitoring: Charting the Right Course 12 / 392 KB
Managing Federal Emergency Grant Funds
In recent years, natural and human-induced emergencies have taken a significant toll on communities across America. In the wake of such crises, it is clear that timely, efficient and accountable distribution of emergency federal grant funds has become increasingly critical. This paper discusses common challenges and offers recommendations for approaching systems, processes and transparency mechanisms to begin distribution of needed recovery funds more rapidly, efficiently and openly.
Managing Federal Emergency Grant Funds 7 / 366 KB
Managing Innovation to Sustain Growth and Prosperity: How local governments can spark technology innovation while mitigating risk
This white paper discusses the need for U.S. local governments to balance innovation spark with technology sprawl, and offers suggested tools and techniques that help ensure proper governance.
Managing Innovation to Sustain Growth and Prosperity: How local governments can spark technology innovation while mitigating risk 6 / 1 MB
Navigating the Federal Cloud
Moving workloads to the cloud is more than a lift and shift exercise to cut costs. It’s a total makeover that requires a trusted partner. This article featuring CGI Federal first appeared in Unleashing IT Volume 4, Issue 2, and online at: www.UnleashingIT.com/integrated
Navigating the Federal Cloud 2 / 2 MB
Predictive Analytics
This paper discusses how predictive models are built, ideal situations for applying them, calculating their return on investment, key predictive modeling trends and more.
Predictive Analytics 6 / 148 KB
Shared Services in Government: Critical Success Factors for Sustainability
Government organizations face significant obstacles that make it difficult for leaders to keep the mission in focus. Reduced funding, doing more with less, the duplication of IT operations within a myriad of component agencies, a lack of integration between key legacy applications and newer web-based systems all highlight the need for shared services. As a comprehensive delivery model, shared services has grown into an increasingly attractive alternative across the globe. In this white paper, we explore a history of shared services in the U.S. federal government, explore different types and added complexities for government shared services and provide recommendations to help create successful, sustainable shared services.
Shared Services in Government: Critical Success Factors for Sustainability 5 / 563 KB
Successful Outsourcing of Data Warehouse Support
Evolving the data warehouse to meet changing business demands requires agility and expertise. As a result, many organizations elect to outsource this support function to experienced partners. This paper draws on CGI’s client experience to describe why outsourcing is a strong option. It also discusses how to make effective use of managed services for data warehouse support and maintenance, with case studies and key success factors from leading organizations.
Successful Outsourcing of Data Warehouse Support 8 / 404 KB
The Case for Centralized Collection Management within a Government Environment
This paper demonstrates that in a centralized collection environment where economies of scale are present, significant efficiencies can be gained to enable government to collect more of the liabilities that are owed.
The Case for Centralized Collection Management within a Government Environment 16 / 545 KB
The critical EPMO: Enterprise Program Management Offices
This paper explores one solution that offers an effective way forward—the independent Enterprise Program Management Office (EPMO). This model is based on the core concept that organizations need to be served by IT, not the other way around—something that current frameworks ignore. Too often, the original mission served by an IT project is marginalized or deprioritized while managers focus on the technology itself—a common situation that puts the roles of government agencies, project managers and their IT vendors out of balance.
The critical EPMO: Enterprise Program Management Offices 7 / 160 KB
The Future of Public Sector ERP is Agile Cloud-Enabled Services (ACES)
This paper describes the evolving market for public sector ERP deployment models and advocates the need for a flexible ecosystem, named Agile Cloud-Enabled Services (ACES), to serve the diverse requirements of governments of all sizes.
The Future of Public Sector ERP is Agile Cloud-Enabled Services (ACES) 7 / 263 KB
The Next Generation of Government Debt Collection Practices
This issue paper provides an overview of current and emerging best practices in government debt collections. It is intended to help government collection managers and executives evolve their organizations to better meet current and future stakeholder needs.
The Next Generation of Government Debt Collection Practices 8 / 2 MB
Thriving in the "New Normal" for Tax Administration

This paper discusses how tax agencies can identify specific revenue collection initiatives and begin to build the business case for IT modernization while developing a framework, and the momentum, to achieve short-term and long-term goals.

Thriving in the "New Normal" for Tax Administration 14 / 364 KB
To Cloud or Not to Cloud
This issue brief provides a blueprint for helping U.S. government agencies better understand the changing cloud technology landscape, and triage their existing application and services portfolios to determine which best belong in which environments.
To Cloud or Not to Cloud 2 / 546 KB
Tomorrow's Force
With resources strained as far as they can go, police forces recognize the need to shift from traditional, reactive policing to a more proactive model. This means changing processes and adopting new technology so an officer’s time can be focused on tasks with the greatest impact. This white paper reviews some of the new ways police forces are working, as well as the technologies that are helping to advance those processes. View summary
Tomorrow's Force 12 / 1 MB
Trends in Managed Services in Tax Administration
This issue paper reviews the findings of a joint survey by CGI and the Federation of Tax Administrators asking senior tax administration information technology managers about their current and planned use of managed services.
Trends in Managed Services in Tax Administration 8 / 314 KB