Retail and consumer services - Omni-commerce

Enabling customers to shop anywhere, anytime from any device

With the development of digital and mobile technologies, shopping anywhere, anytime from any device has become a very basic consumer requirement. Online and in-store channels should no longer be viewed independently but as integrated channels that benefit from each other. Omni-commerce is about enriching and simplifying the shopping experience across each channel to increase sales and strengthen loyalty.

CGI helps retail and consumer services organizations implement both the business and technical processes required for omni-commerce, providing a truly seamless way to shop.

CGI omni-commerce offerings

CGI delivers a wide range of services and solutions to drive our clients’ omni-commerce success, including the following: