National Retail Federation (NRF) Big Show 2017

Don’t miss CGI's client event during Retail's Big Show

Retail's Big Show is the National Retail Federation’s flagship industry event, held annually in New York City. As part of this premier conference, CGI will host a special client event on January 16, 2017. The key topics of the event will include: 

  • Embarking on a digital transformation journey to become a customer-centric digital organizatio
  • Integrating the omni-channel and customer experience with a special focus on Enactor, a modern omni-channel retailing solution that enhances customer experience across all channels
  • Discovering the potential business value, key challenges and core capabilities offered by predictive data analytics
  • Understanding the specific cybersecurity challenges that retail and consumer services organizations face today and learning how to best protect your organization and customers from cyber threats
  • The CGI Global Retail and Consumer Services Center of Excellence with emphasis on CGI’s dedicated intellectual property that enables retailers to accelerate their digital transformation

Meet our experts at NRF17.Register now!

Not at NRF this year?  Register to meet our experts across the world after the NRF17 event. 


Subject matter expert: Craig Wallace, Vice President, Global Lead Digital Transformation

Craig Wallace

Digitalization is having a huge impact on all organizations. Competition from new players and the proliferation of new business models is disrupting the status quo. Those investing in digital transformation are moving ahead, implementing more efficient processes, launching new products and services, and enhancing the customer and employee experience. Through CGI’s enterprise digital transformation capabilities and digital industry expertise, CGI helps clients embark on their digital transformation journeys and succeed in becoming customer-centric digital organizations.

Explore how we can help you become a customer-centric digital organization.

Register to meet Craig Wallace at NRF17.

Not at NRF17? Register to meet our digital transformation experts after the NRF17 event.

Follow Craig Wallace on LinkedIn.

craig wallace


Subject matter expert:  Gianni Rino, Global Retail and Consumer Services Lead

gianni rino

Improving the customer experience continues to be the driving force in retail, enabling growth, loyalty and retention. More streamlined omni-channel integration is also becoming increasingly important. CGI has a track record in advanced integrated mobility and digital solutions that deliver a best-in-class customer experience.

Explore how we can help you to achieve your digital transformation goals and provide a seamless omni-channel experience

Register  to meet Gianni Rino at NRF17

Not at NRF17? Register to meet our customer experience experts after the NRF17 event.

Follow Gianni Rino on LinkedIn.

gianni-rino


Subject matter expert:  Matt Kuckuk, Vice President, Global Big Data Analytics Lead

Matt Kuckuk

Today, leading retail and consumer services organizations are pursuing several objectives to drive growth, customer loyalty and retention while, at the same time, operate efficiently. These objectives include providing a seamless customer experience, meeting rising customer expectations for new products, services, channels, and delivery models, and understanding the right combinations of new and old channels.

Data captured across the omni-channel is a tremendous enabler to achieve these objectives, and CGI strongly believes big data is a game changer. We have formalized our big data analytics best practices in the CGI Data2Diamonds* Framework, which is successfully applied every day by our worldwide community of professionals in retail and consumer services.

Uncover the potential business value, key challenges and core capabilities involved with predictive data analytics, illustrated with best practices gleaned from CGI client engagements.

Register to meet Matt Kuckuk at NRF17.

Not at NRF17? Register to meet our data and analytics experts after the NRF17 event.

Follow Matt Kuckuk on LinkedIn.

Matthew Kuckk

*Data2Diamonds is a registered trademark of CGI Group Inc. or its related companies.


Subject matter expert: John Proctor, Vice President and Global Lead,Cybersecurity

John Proctor

Protecting the customer relationship is a top priority for most retailers. Nevertheless, in today’s world, data breaches can easily and significantly impact consumer trust in any brand. The rapid spread of new technologies like mobility, the Internet of Things (IoT), social media and cloud have generated new and more sophisticated cyber threats.

Protecting against data breaches is key—not only to avoid customer loss, but also negative publicity, loss of shareholder value and reduced profits.

At CGI, we believe that analyzing the risks and creating a systematic methodology for addressing them are fundamental to business success.

Understand the specific cybersecurity challenges that retail and consumer organizations face today and learn how to best protect your organization and customers from cyber threats.

Register to meet John Proctor at NRF17.

Not at NRF17?  Register to meet our cybersecurity experts after the NRF17 event.

Follow John Proctor on LinkedIn.

John Proctor


Subject matter expert: Jean-Baptiste Branquart, Vice President, Retail and Consumer Services

Jean-Baptiste Branquart

The digital revolution is transforming retail. The ability to shop anytime, anywhere, across any channel, is generating higher customer expectations and an increased need for personalization. A more seamless customer experience across the omni-channel has become critical.

CGI is at the forefront of this revolution, helping retail and consumer services organizations improve their business through a wide range of innovative digital technologies—from big data, predictive analytics and advanced behavioral analysis, to web-to-store, mobile point-of-sale, near field communications (NFC) and the enablement of “phygital” strategies.

To facilitate our clients’ digital transformation journey, in 2015, CGI opened a world-class Global Retail and Consumer Services Center of Excellence (CoE) in Lille, France. The CoE incorporates the latest technologies and demonstrates a fully-enabled customer experience in a real-store environment.

Learn how you can leverage the CGI Global Retail and Consumer Services Center of Excellence to improve your customers’ experience in a seamless omni-channel environment.

Not at NRF17? Register to meet our Global Retail and Consumer Services CoE experts after the NRF17 event.

Follow Jean-Baptiste Branquart on LinkedIn.

Jean-Baptiste Branquart