In 2020, we conducted in-person interviews with 129 client executives across North America and Europe, who indicate a continued focus on improving citizen services. Interviews were conducted before and after the pandemic declaration by the World Health Organization (WHO) on...
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 144 in-person interviews with state, provincial and local government executives to learn more about their top...
Each year, CGI meets face-to-face with business and IT leaders to hear their perspectives on the trends affecting their organizations. In 2017, we conducted 392 in-person interviews with government clients to hear more about their top trends and priorities.
With resources strained as far as they can go, police forces recognize the need to shift from traditional, reactive policing to a more proactive model. This means changing processes and adopting new technology so an officer’s time can be focused...