Central and federal client global insights

Central and Federal Government - 2018 CGI Client Global Insights

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 204 in-person interviews with central and federal government executives to learn more about their top trends...

client global insights central federal government

Central and Federal Government Client Global Insights

In 2017, CGI conducted 392 in-person interviews with government clients to hear more about their top trends and priorities.

Using Behavioral Sciences to Improve Debt Collection

Using Behavioral Sciences to Improve Debt Collection

This paper addresses how companies have a significant opportunity to dramatically improve default management outcomes, including decreasing past due accounts and increasing dollars collected, by employing behavioral science techniques and predictive modeling to improve collections decision-making.

Federal Shared services

Shared Services in Government: Critical Success Factors for Sustainability

Shared services or Shared Services Center (SSC) refer to a dedicated unit (including people, processes and technologies) that is structured as a centralized point of service and is focused on defined business functions. These functions are supported by information technology...

Tomorrow's Force

Tomorrow's Force

With resources strained as far as they can go, police forces recognize the need to shift from traditional, reactive policing to a more proactive model. This means changing processes and adopting new technology so an officer’s time can be focused...

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