Flexible modeling capabilities and high-performance incident grouping and analysis is essential to enhancing power-distribution operations. CGI’s Pragma®LINE solution offers a modularized approach to automating and optimizing the electric outage restoration lifecycle while directly influencing overall operational efficiency, reliability, and accuracy for timely customer communications.


PragmaLINE offers a broad range of features including:

  • Automated trouble call analysis and outage prediction
  • SCADA integration for automatic outage generation and utilization of load data
  • Synchronization of AMI data for automated event detection and restoration confirmation
  • Substation schematic views with high-voltage device and multiple-feeder lockout capabilities
  • Network management functionality to support daily and emergency updates of device statuses
  • Automated tracking and archiving of OMS data for post-event analysis and regulatory report generation
  • Seamless integration with PragmaCAD mobile workforce management for extended field restoration management 


Benefits of PragmaLINE include the following:

  • High-performance outage analysis engine, optimized for rapid fault localization
  • Web services integration with key operations systems (CIS, GIS, SCADA, IVR, AMI)
  • Seamless management of Distribution, Substation and Transmission network models
  • Web-based customer service representative tools
  • Integration with mobile field force automation
  • Streamlined switching management workflow, including clearances, tags, assignment, mobile integration and customer notification

To learn more, contact us.