Maximizing an organization’s mobile platform with extended hardware flexibility can help respond to the ever-growing variety of mobile devices being offered for field service operations. Pragma®FIELD is CGI’s web-based mobile solution that helps extend the power of enterprise workforce management to your resources in the field.
PragmaFIELD offers a broad range of features including the following:
- HTML5 support for cross browser, and mobile device compatibility.
- Seamless integration with CGI’s PragmaCAD Mobile Workforce Management portfolio.
- Full work order lifecycle management to extend the back office to the field with convenient, well-integrated workflows.
- Configurable user-defined forms (UDFs) to help customize enterprise operational workflows and simplify data capture.
- Priority-based optimization enables efficient and effective decision making for dynamic planning, scheduling and dispatching across the organization.
- Secure connections with automated reconnects and resynchronization.
- Open architecture delivers the same business logic across all supported platforms.
Benefits of PragmaFIELD include the following:
- On-time completion of preventative, corrective and emergency work orders and service requests
- Consistent process and data workflows during the work order lifecycle.
- Flexible connectivity for fast, easy, and accurate data sharing across the organization.
- Eliminates manual intervention with automated reconnects and resynchronization.
To learn more, contact us.