State, provincial and local government

Delivering built-for-government solutions for greater efficiency and citizen engagement

Today's citizens expect more of their governments—from anytime, anywhere information access and greater involvement in policy reform, to increased transparency and data privacy. State, provincial and local governments need modern, flexible IT solutions and streamlined business processes to support these demands. Ever-present budget pressures also call for proven ways to increase revenues and improve efficiency through both quick wins and long-term improvements that balance visions with financial realities.

Since 1976, CGI has worked side-by-side with state, provincial and local governments to improve citizen services, increase operational efficiency and reduce costs. We have partnered with 46 U.S. states and 200 local governments, most provinces and territories in Canada, and a large number of local governments throughout Europe and Australia. We also work extensively with central and federal governments around the world.

These clients partner with us for both our domain as well as technical expertise, government-centric solutions, client-focused approach and creative delivery and funding alternatives. We also offer focused public sector capabilities in health and human services, public safety and justice and tax, revenue and collections.

CGI provides citizen-centric solutions that use multiple channels to increase engagement, as well as efficiency improvement solutions that maximize scarce resources. These include government-focused enterprise resource planning solutions, such as our CGI Advantage ERP solution, to modernize public accounting, financial management, HR and payroll management, procurement and e-purchasing. We also help our clients improve collections, recovery and decision management with our CGI Collections360 for Government offering.

Across all areas, CGI helps clients harness data from all traditional and social channels for smarter decisions and protect data with advanced information and cybersecurity capabilities. We also work with public sector organizations to further increase efficiency through shared, managed and cloud-based services.

Experience and expertise

  • Twenty-three U.S. states have partnered with CGI to advance their ERP systems and processes. In fact, 6 of the last 8 U.S. states to move forward with ERP modernizations chose CGI as their technology partner.
  • In Sweden, our systems are used by municipalities, healthcare regions and government to pay the salaries of over 600,000 people.
  • Our trip planner solution was implemented over 35 times for cities and regions in Finland and the United States, including a nationwide Finnish system.
  • CGI-developed systems have supported the City of New York since 1987 with the efficient enforcement and collection of $11+ billion for violations issued related to parking, red traffic lights, bus lanes, speeding and transit (subway and bus) regulations.
  • We are helping Ontario’s Workplace Safety and Insurance Board to strategically transform and modernize their IT environment to process and manage approximately 200,000 new claims each year.
  • For the New York State Office of Mental Health, one of the largest healthcare delivery organizations in the U.S., CGI is implementing a new EMR system to provide a stable, flexible platform for leveraging technology to improve patient care.
CGI Advantage and Collections360 are trademarks of CGI Group Inc. or its related companies.