Software Products and Related Services

State of Texas
Department of Information Resources
Leadership for Texas Government Technology - Company VID #154-085-6778-000
About the Texas Department of Information Resources

DIR Enterprise Resource Planning

Client Support contact information:

For quotes, purchase order or warranty
information, contact 
Rebecca Robinson at 
(512) 317-9550, 

Contract Information


To view PDF files, use the free Adobe Acrobat Reader.
Appendix A, Standard Terms and Conditions
Appendix B, HUB Subcontracting Plan
Appendix C, Pricing Index and Table
Appendix D, Proprietary Software Maintenance Agreement
Appendix E, Proprietary Software Licensing Agreement
Appendix F, CGI Service Agreement
Appendix G, CommunityCare360 Software License Agreement
Appendix H, CommunityCare360 Software Maintenance Agreement
Appendix I, Gateway360 Managed Services Agreement
Appendix J, Gateway360 MSA Statement of Work
Appendix K, OnCue360 Service Agreement


Offerings within this contract include the following products and related services:

  • CGI Advantage® Obligation Recovery (*CACS-G)
    CGI Advantage Obligation Recovery is a built-for-government, integrated financial management and debt recovery solution.
  • Asset & Resource Management (ARM) Suite
    CGI’s Asset & Resource Management (ARM) Suite is a business tool box that can be applied as an entire suite or as individual components. It offers organizational control over asset, work, resource and field processes and provides for the collection of critical operational data. 
  • CGI Advantage® Case Management
    CGI Advantage Case Management automates and transforms processes for creating and managing cases to improve efficiency, flexibility and customer service.
  • CGI Gateway360
    CGI Gateway360 is a fully managed solution that provides a single point of access to third-party credit and collections information services and analytics for better decisions and faster response at the lowest cost.
  • CGI OnCue360
    CGI OnCue360 is a mobile regulatory enforcement and field data collection solution that enables organizations to improve decision making and workforce productivity.
  • CGI CommunityCare360
    CGI CommunityCare360 is a modular solution that connects patients, primary care physicians, case coordinators, work coordinators, extended care teams, mobile care providers, first responders, administrators and managers.
  • Strata Enterprise
    This business rules engine is used by organizations worldwide to implement business rules, and evaluate and measure customer treatment strategies.

How to place a purchase order

Customers acquiring products and services under this awarded master contract will be required to execute a Purchase Order directly with CGI.

Customers purchasing services under this contract shall negotiate pricing directly with CGI in accordance with the Customer's Supplemental Agreement and/or Statement of Work.

Contact information

CGI Technologies and Solutions, Inc. DIR Software Products and Related Services Contract Number: DIR–TSO-3826

Please contact Rebecca Robinson, CGI Technologies and Solutions, Inc., at 512-317-9550 to find out more and discuss your specific requirements.

Visit to learn more about the offerings. For more information regarding this easy to use and flexible procurement and contracting vehicle, see the DIR website at