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How can mobile workforce management lead to operational excellence?

March 28, 2018, 1:00 p.m. (GMT) / 8:00 a.m. (EST)   Webinar

Energy companies are under increasing consumer pressure to streamline services. Consumers today have lesser time, more options to choose from, and higher expectations of services, which outdated manual operations may not be able to meet.

To keep pace with the demands of a rapidly modernizing industry, utilities are faced with the challenge of optimizing assets and resources through digital management platforms to increase productivity and reduce operational expenditure.

In this webinar, organized by Engerati, Peter Barnes, Director of IP Governance, Bid & Contract Management, and Marketing & Communications for Pragma Business Solutions at CGI will share how implementing CGI’s PragmaCAD enterprise workforce mobility solution at EPB, one of America’s largest publicly-owned electricity suppliers, has resulted in improved customer service, visibility and responsiveness.

During the interactive one-hour session, you will hear how:

  • Digitizing and streamlining processes led to a 20% increase in productivity at EPB
  • Reduced workforce overtime led to savings to the tune of US$1 million per year
  • PragmaCAD is used by utilities with meter inventory between 68,000 to 6 million
  • Digital optimization can increase customer satisfaction and loyalty

Join the webinar to discover the benefits and rewards of using mobile workforce solutions to optimize utility processes.