Child welfare

The mission of child welfare agencies is the protection, safety and well-being of abused and neglected children. CGI is committed to helping clients build innovative systems that support, inform and improve child welfare services delivery and results

More than 35,000 users depend on CGI-implemented SACWIS systems every day. In Ohio, the system has processed more than 2.1 billion production transactions and has distributed more than $3.2 billion in payments to child welfare service providers. In Wisconsin, the system has processed more than 600 million production transactions and has distributed more than $3.2 billion in payments to child welfare service providers.

We take an active approach to listening to our clients to fully understand their needs and requirements. That is why we consider the approval of caseworkers to be the most important recognition we receive. Examples of improvements reflecting their valuable feedback and advice, include:

  • Calendaring links to help manage caseworker time
  • Document management workflow integration
  • Mobile-friendly design to provide child welfare functionality in the field
  • Reporting capabilities to fully comply with child welfare requirements
  • Service, expenditure and client statistical data to assist in budget monitoring, planning and program administration
  • Outcome Measurement Digital Dashboard to provide intuitive, easy-to-understand views of the state’s performance against federal outcome measures.
  • More time spent with children and families—less on paperwork
  • Quicker intakes
  • Accelerated service delivery
  • Better allocation of resources
  • Improved reporting accuracy
  • Enhanced accountability for staff and providers.