Server Hardware Administrator

Category: Infrastructure
City: Vancouver, British Columbia, Canada
Position ID: J1019-0245
Employment Type: Full Time

Position Description

CGI in Canada
Canadian roots, global reach

Founded in Canada in 1976, CGI has evolved into the country’s largest IT services provider, serving as a long-term, committed partner to clients in Canada and in more than 40 countries around the world. With more than 12,000 professionals across Canada, we work where our clients do business, providing local responsiveness and accountability that ensure the highest level of service and support.

Continued growth and success in the province of BC has led to CGI seeking an experienced hardware administrator to fill a permanent full-time role in our Victoria or Vancouver BC office. This role will provide leading information technology services directly to our clients in BC. You will realize success in this role not only by understanding the technology but also working collaboratively with our client and a team of system and network administrators.

If you have the experience, drive and commitment to excel in this role, now is the time to make yourself known to us.

Your future duties and responsibilities

As an experienced hardware administrator, you will join a team of system and network administrators and technical analysts to manage server hardware, firmware and hardware related to networking components of a complex healthcare IT solution that is implemented in geographically dispersed data centers.

You will take responsibility for providing ongoing maintenance of all servers, storage devices and networking hardware, detecting flaws and troubleshooting inconsistencies as well as pinpointing areas of improvement. You will also participate in the initial design, build and implementation of the hardware components. You will ensure that the all the server hardware components work consistently with the installed operating system, middleware, databases and application components and also ensure availability, capacity, and performance services levels as part of overall managed operations services delivery.

Key Responsibilities

Manage and maintain all hardware related to the IT healthcare application infrastructure including servers, routers, switches, firewalls etc.
Assist in the implementation and management of the Unix server environment and connecting network components
Identify, isolate and troubleshoot issues and escalate defects to resolution with third party service providers
Coordinate hardware RMA activities with third party service providers and resolve issues to meet service levels
Execute patches and upgrades for firmware, drivers and supercluster as applicable
Implement hardware monitoring agents and attend to alerts and events as required
Monitor server and storage capacity and recommend optimization steps as required
Execute and support day-to-day operation delivery responsibilities such as server backups, recovery data backups etc.
Ensure and report on facilities security of the physical environments and servers as require
Manage configurations of server and networking hardware components as necessary
Work closely with application teams for day to day support issues, break/fix issues, and scheduled maintenance
Participate in Disaster Recovery planning and implementation

Required qualifications to be successful in this role

A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science or a related discipline
A minimum of five (5) years working experience in the information technology sector
Highly self-motivated and capable of working with minimal supervision
Experience with SUN Solaris and Oracle Supercluster hardware and firmware
Understanding of virtualization technologies such as hypervisors, virtual servers, containers, zones, LDOMs
Experience managing operation of high volume transaction processing systems
Experience managing operation and security of interconnected network devices for LAN, WAN, DMZs, security protocols (SSL/TLS) and communication protocols (http/https, TCP/IP)
Experience managing hardware operating technologies including: Linux, JEE application, WebLogic, Fusion Middleware (OHS, SOA, WLS, Coherence, OSB), Oracle Database, JMS, JDK, ZFS, Oracle Data Guard
Experience with Oracle Enterprise Manager and/or other system monitoring tools, such as Splunk
Experience with ITSM supporting tools such as JIRA, Confluence, Subversion, GIT, XRay, CMDB
Familiarity with principles of project management, application development lifecycle management and software development and release
Well versed in ITIL framework with preferred ITIL training and/or certification
Understanding of DevOps and Continuous Integration principles
Excellent verbal and written communication skills

Skills

  • Linux
  • Network
  • Server - Unix
  • ITIL
  • Communication (Oral/Written)
  • Solaris
  • DevOps
  • Splunk

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.