CGI in Canada – Industry expertise

Serving as Canada’s #1 IT professional services company

As Canada’s largest IT services company, we offerend-to-end services and industry expertise to help our clients grow and succeed. Here are highlights of our industry expertise in Canada and throughout our global organization.

Financial services

CGI partners with Canadian banks, brokerages, investment advisors, credit unions and insurers to achieve results in core business areas, such as product development, operations, marketing, sales and customer relations. Our presence across the financial services sector is extensive. We work with most of Canada’s top banks, for example, and manage the country’s interbank funds transfer system, which processes an average of more than $167 billion per day.


CGI’s scope of government work in Canada is vast. We partner with 95 federal departments, agencies and crown corporations, and we work with most of Canada’s provinces and territories. For example, we host and maintain the federal government’s mission-critical export/import system, which manages the daily flow of all goods across the Canadian border, and the system used by Infrastructure Canada to approve funding for various infrastructure projects across the country. CGI’s Security Centre of Excellence also helps to protect against millions of cyber threats. (Learn more about our work within the Canadian defence, public safety and intelligence area.)


CGI is one of Canada’s largest health systems integrators and e-health providers, and its largest health IT shared services provider. We’ve partnered with the Ministries of Health in Alberta, British Columbia, New Brunswick, Quebec and Saskatchewan, as well as Health Canada. We’ve also worked extensively with Canada’s provincial governments. We’re an innovator in the Canadian health space, playing a lead role, for example, in the launch of a ground-breaking financial and administrative platform for 11 Ontario hospitals. (Learn more about our electronic medical records offering.)

Oil and gas

CGI has decades of experience in helping Canadian oil and gas companies drive growth and profitability. We offer end-to-end IT services and a set of IP solutions that cover the entire upstream and downstream life cycles, as well as specialized capabilities in the areas of joint ventures, health/safety/environment, mergers/acquisitions/divestments, and regulatory compliance. CGI's industry-leading Production Accounting Solution (PAS) was built in collaboration with leading oil and gas companies in Canada to optimize the entire production accounting life cycle for upstream businesses. It’s one of many IP solutions we’ve built to drive innovation and results in this highly fluctuating and competitive industry.


Canada’s toptelecom providers, serving 23 million wireless subscribers, have chosen CGI for our IT services expertise. Our telecoms and media offerings cover CGI’s end-to-end service offering—including business consulting, systems integration and IT outsourcing services—and include specialized expertise in such areas as enterprise mobile services, M2M, billing, rating and order management, credit and risk management, collections, customer care, order orchestration and provisioning, business intelligence, testing and certification and more. We’ve built long-term partnerships with Canadian clients, such as Bell Canada, managing their IT environments and introducing new technologies to drive their competiveness, growth and profitability.


CGI has a presence in the utilities space across North America, Europe and Australia, with 6,000+ dedicated utilities professionals. Within Canada, we work with 16 utility companies that power the homes of more than 22 million Canadians. We also provide asset, resource and workforce management systems for 60 of the top utilities in North America. Our services and solutions span the entire utilities industry, including the electricity, downstream gas, and water and waste sectors. In addition, we offer a broad portfolio of utilities operational software solutions at span the horizontal workflow between customers, control rooms and crews.


CGI has established long-term outsourcing relationships with leading Canadian manufacturers such as Bombardier and Rio Tinto Alcan, delivering end-to-end services and solutions that drive efficiencies, productivity, expansion, and profitability. Our experts have a deep understanding of all facets of the manufacturing life cycle and a reputation for innovation, collaboration and results. While our experience covers all manufacturing sectors, we provide specialized expertise in the aerospace, automotive and mining and metals sectors.

Retail and consumer services

CGI is a service provider to 250+ retailers, including some of the world’s largest retail brands. In Canada, we support clients such as the Yellow Pages Group, Canada’s largest telephone directories publisher, Uni-Select, the country’s second largest distributor of automotive replacement parts, and Agropur, Canada’s dairy industry leader. We have broad experience across multiple market segments and provide industry-leading point-of-sale and back-office solutions. We also deliver end-to-end IT and business process services that support all facets of our clients’ value chains.

Transportation and post and logistics

CGI delivers a full range of transport and logistics services and solutions, along with specialized aviation, rail and postal services. For example, for more than a decade, we’ve managed Canada Post’s IT infrastructure, helping to ensure the timely, accurate delivery of more than 45 million items per day. We work with leading companies across Canada to transform their transport and logistics operations, including Air Canada, enabling clients to drive innovation, efficiencies, cost savings and profits across their entire transport and logistics supply chains.

Business payroll services

CGI provides payroll processing and human resources management services for private Canadian businesses of all sizes. These services allow Canadian businesses to improve their productivity and reduce the costs related to employee management. With more than 40 years of experience and 30,000+ clients, representing more than 500,000 paid employees in Canada, our services have earned us a solid reputation.