CGI in Canada - Government

Transforming the business of government

Governments at all levels seek effective strategies for improving performance while reducing costs and overcoming scarce resources. They are pursuing new sourcing models like shared services and Software as a Service to achieve greater economies of scale. They are consolidating resources and infrastructure to bring more information systems under one roof. They are also adopting new interaction models for citizen outreach to meet changing expectations of how government delivers services – all of which requires rearchitecting both the technical and business environments.

As Canada’s leading IT and business process services firm, CGI has been a partner of choice to Canadian government clients for more than 20 years. We have worked with 95 federal departments, agencies and crown corporations, most provinces and territories, and numerous municipalities to improve efficiency and citizen service.

We are prepared to help governments meet the challenges ahead by applying our vast experience and capabilities for:

  • Consolidating and transitioning IT services into shared services entities
  • Supporting large outsourcing programs as a pan-Canadian provider
  • Defending against cyber threats through the 24/7 monitoring and prevention services at our Cybersecurity Centre of Excellence in Ottawa
  • Providing innovative solutions, such as our creative and scalable end user experience and back-office-in-a-box solution for the Canadian Nuclear Safety Commission, using the latest Microsoft Cloud Technologies

CGI solutions and services for government include:

  • Digital transformation consulting to help clients navigate the dramatic changes in citizen and employee expectations being driven by mobile, social and cloud computing
  • Shared services for data center and application services to drive economies of scale
  • IT modernization, rationalization, virtualization and managed services to increase agility and reduce costs
  • Data management and decision support, including modern data warehouses with self-service business intelligence and data mining to advance public safety, for example
  • Open standards, joining up disparate data sets and leveraging open source solutions such as Drupal web content management to reduce costs and vendor lock in
  • E-Procurement, combining advanced methodologies and technologies with in-depth knowledge of government procurement processes to optimize procurement organizations
  • Collections management, helping governments collect more delinquent debt, collect it faster and do so at the lowest cost with CGI Collections360 for Government
  • Case management, speeding and automating workflow with CGI Case Management
  • Mobile workforce management, helping clients improve field workforce productivity and customer service using our PragmaCAD solution.

Also see our defence and public safety page.