Supplier payments

Secure, accurate and compliant payments

We offer a full range of services to support and improve our client’s supplier payment processes. We process transactions, operate contact centers, manage suppliers and contracts, manage enterprise data, as well as provide auditing and reporting.

Our supplier payment services extend across all industries and encompass a wide range of technologies, including cloud, big data analytics, mobility, Internet of Things (IoT), cybersecurity and outsourcing. We deliver value to clients by ensuring secure, accurate and compliant payments, reducing operational costs and improving end-customer satisfaction.

Representative examples of our supplier management work follow.

  • Government assistance programs: Every year, we process $2.3 billion in public housing subsidies to landlords in six jurisdictions, including some of the most populous states in the U.S. Our services include contact centers, payment reconciliation and processing, and auditing.
  • Claims audit and recovery: On behalf of health insurers, we audit insurance and pharmacy claims for more than 45 million beneficiaries, leveraging our experience in BPS across national, state, local and private markets.

We also analyze all types of insurance claims using our proprietary Customized Audit System (CAS), which contains thousands of algorithms for reviewing claims. Through a combination of rules-driven business processes, big data analytics, and people with the rights skills we have recovered more than $1 billion in improper claim payments.

  • Finance, accounting and procurement: CGI provides a full accounting service on our own platform, X2R, to the oil and gas industry, which includes complex revenue and cost allocation for production activities across multiple stakeholders.

We also provide a revenue allocation and property management service for trust companies that deliver wealth management services to landowners. This service includes the management of complex lease documentation. In addition, we provide full scope finance and accounting services to a multinational postal service company.

  • Scanning and imaging: Our scanning and imaging services process 185 million documents annually in multiple countries. In Sweden, for example, we receive and scan high-volume documents, such as delivery notes for major distribution companies, and enter the data into the companies’ ERP systems using optical character recognition (OCR) technology.

Contact us today to explore how we can help you with your needs.