At CGI, through our Voice of Our Clients program, we regularly ask our clients about their challenges and opportunities, because hearing perspectives on their priorities not only helps improve our service to them, but also refines our thinking, informs our investments and evolves our strategy. More...

Whenever citizen engagement is discussed with local governments, it stands out as a critical objective a Holy Grail so to speak. This is because it is an important lever in solving societal challenges, whether by having citizens participate more in decision making, contribute their innovative ideas, or organize efforts that promote economic development. More...

Today’s cities are facing significant challenges due to population growth, shrinking budgets and rising citizen expectations, among other factors. In response, they are launching transformation programs designed to improve citizen services and increase resource efficiency. More...

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