The United Kingdom government (national, regional and local) is already beginning to embrace using information to help citizens, and is in the process of shifting its agenda from “resolution” to “prevention.” Rather than fix problems as they arise, the idea is to identify issues that cause harm to vulnerable children and adults and to stop them from happening. The concept of Government as a Platform (GaaP), if developed correctly, has the ability to support this agenda, significantly reducing the potential of harm to the citizen, while simultaneously reducing the associated costs. More...

Governments increasingly are adopting cloud services and transitioning to multi-provider IT delivery models to improve service levels, access specialized technologies and reduce costs. The challenge is that these hybrid environments need a robust governance function to prevent responsibility gaps or overlaps. More...

Governors, mayors and other elected officials are faced with many challenges. Running their jurisdictions is complex and fraught with difficult decisions, all in the public eye, with every action scrutinized. The digital age and new citizen expectations require elected officials to embrace technology to help transform government to improve both public services and interactions. Such changes can encourage more citizens to plant roots in their communities, and elected officials should aspire to this result. More...

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