What benefits can a large company derive from an innovation strategy? Is it a fad, an opportunity or a necessity? And, what do we really mean by innovation? Digital has changed everything At the dawn of the third industrial revolution as described by Jeremy Rifkin[1], we can observe how digitalization is changing everything based on two key trends: More...

This is the final blog in my three-part series on the disruptive impact of financial technology (FinTech) firms on today’s banks. The blog series is based on the findings of CGI’s 2016 survey of 1,670 consumers across 8 countries, which assessed consumer perspectives on 12 leading digital FinTech services.* As FinTechs increasingly invest in these services, they’re posing a real threat to the customer bases and revenues of traditional banks. More...

As first mentioned in part 1 of this three-part blog series, the rise in financial technology (FinTech) firms is having a disruptive impact on today’s banks, threatening their customer base and revenue through the launch of new digital services. CGI conducted a survey in 2016 to help gauge this impact, reaching out to bank consumers to explore their expectations and assess how banks can better compete with FinTechs in meeting those expectations. More...

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