As digitalization continues to drive significant change across industries, more and more companies recognize the need to transform for the future. In my previous blog, we discussed the three key areas that a digital transformation strategy should cover—organization, business model and technology. In this blog, we’ll delve deeper into the first area—organization. More...

Around the world, millions of times a day, clinicians, hospitals and pharmacies submit claims to healthcare plans. In the U.S. alone, nearly $3.2 trillion dollars in payments flow from public and private payers to providers annually. These payers are under constant pressure to process and pay claims quickly, leaving little time for complex analyses of large numbers of claims. While most reimbursements are straightforward, some should not be paid because they are erroneous, inflated or even fraudulent. More...

Today, many affiliate the word “smart” with technology – smart phones, smart TVs, smart homes, etc. - but is infusing the latest technology in all aspects of life necessarily the smart thing to do? Not always. What is smart is to understand what your highest priorities are and invest in those areas to make improvements that produce maximum results. When you then incorporate technology, it is smart to do it in a way that allows you to leverage it for other purposes. More...

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