Moving from “what if” to “what’s best” In my previous blog on this topic, I discussed the need to shift analytics from monitoring and reporting of what has happened, to using analytics to make decisions. More specifically, to achieve continuous improvements in terms of quality of care, access to care and cost of care, our decisions need to be informed by data and directed by prescriptive analytics. More...

Rapid advances in technology and changing economics are impacting how organizations serve customers and citizens and accelerating the need for enterprise-wide digital transformation. There is now more urgency than ever for organizations to invest in digitalization, not just as a technology solution, but as a new business model. What are the key trends driving this urgency and how are business executives responding? More...

Digital transformation is having a huge impact on all organizations—large and small, private and public. Competition from new market players, fast-changing consumer and citizen demands, and the proliferation of new business models is disrupting the status quo. To meet these challenges, organizations are investing in digital technologies to transform their legacy environments and connect them to new digital business models. More...

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