Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer interactions, culture, and products and services. Banks spend, on average, 7% of their revenue on IT, which is higher than most other sectors. Historically, no one has really questioned this amount, but it has come under increasing scrutiny. Does it represent value for the money?  More...

As the world becomes increasingly digital, addressing regulatory compliance and securing data and systems is at the top of business agendas across industries. It’s one of the dominant trends and priorities identified through the 1,400 in-person interviews we held with business and IT executives around the world as part of this year’s CGI Client Global Insights, and it’s an area where CGI is innovating to help clients better protect their systems, processes and data. More...

Australia’s Consumer Data Right (CDR) law takes effect in July 2019 and will usher in an era of open banking across the country. The law centers on giving consumers the right to “own” their data by giving them open access to their transactions along with control over who can have and use their data. While the law’s application is limited to Australia, banks worldwide will be watching to see what happens. What will be the impact of the new law and how should banks prepare for it? These are key questions as the implementation deadline looms less than a year away.  More...

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