Every year, CGI meets in-person with clients across the globe to get a pulse on their top trends and priorities to understand their challenges and opportunities, especially as the urgency to become digital organizations continues to accelerate across industries. This year, we conducted in-person interviews with more than 1,300 client executives across 17 countries, including insurance business and IT executives. More...

The world is moving to instant everything. In the payments arena, this means that the old world of multi-day or multi-intraday payment clearing is disappearing forever. This is great news for the consumer, but a major challenge for the bank, requiring expensive accommodation as part of an already crowded change agenda. More...

Every year at CGI, we conduct research on the services banks offer their customers - whether consumers or corporates - comparing the customer’s perspective with that of the bank’s. This year, we sponsored additional research focused specifically on payments. With the worldwide move to instant (or real-time) payments, we thought it timely to explore some of the key trends and issues in adopting instant payments. More...

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