Calling all those looking to expand their horizon in the world of enterprise networking. Do you enjoy fixing problems for others? Are you looking to expand your skills in an enterprise environment? Working on our Network Operations Team might be the right career move for you.
We support the day to day operations for an enterprise network that encompasses multiple Data Center sites with offices across the United States. The technology we support includes a large Cisco based solution along with other technology vendors covering LAN, WAN (including SD-WAN), telecommunications and remote access.
Your future duties and responsibilities
• Provide support for the overall network infrastructure; including performance testing, gathering statistics and reporting on them
• Support VoIP infrastructure including call management system, voicemail, and physical telecom devices
• Create and maintain documentation on network configuration and circuit identification
• Create and maintain policies and procedures for new network deployments and network turndowns
• Collaborate with senior staff to manage network capacity in support of our strategic plans
• Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution
• Proactively conduct performance testing for network continuity, ensuring that all circuits and networking equipment is operating at peek potential
• Provide on-call support on a rotational basis and as required when critical issues arise
• Physical installation and configuration of networking equipment, including routers, switches, and other networking devices.
• Support office openings, closings and reconfiguration in various locations across the country
Required qualifications to be successful in this role
Bachelors degree plus 5 years of experience or equivalent experience in lieu of education.
• Proven experience with enterprise level LAN, WAN design, implementation and support
• Experience with network capacity planning ,network security, and general network management best practices
• Proven ability to configure and maintain routers, switches, and access points
• Strong knowledge of networking management and analysis tools
• Strong technical knowledge of current and legacy network hardware, software, protocols and internet standards
• Understanding and ability to create technical documentation, schematics and diagrams
• This role requires other duties as assigned including working "on call" shifts, nights & weekends.
• 2-4 years of experience in related field or as a network administrator/engineer
• Industry standard certifications such as: CCNA or CCNP
• Working knowledge of VoIP architecture, voicemail, and call management systems
• Working knowledge of SD-WAN technologies
What you can expect from us
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
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CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
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