Intelligent automation

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Responding to constituents’ questions regarding their health and safety is a top priority for government agencies around the world. Drawing upon a long-term partnership with the British Columbia Ministry of Health, CGI collaborated with Google and five provincial government agencies...

We partnered with the UK National Crime Agency (NCA) to deliver an Intelligent Automation (IA) solution to facilitate the automation of border protection intelligence sharing.

DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.

Following the pandemic declaration and the subsequent economic impacts caused by the lockdowns, manufacturers faced a dramatic drop in demand. This is compelling executives to focus on measures that drive efficiency and reduce costs, while building resilience into their operating...

CGI and the UK Department for Environment, Food & Rural Affairs (Defra) partner to develop and deploy open-source architecture, tools and cloud-based solutions to provide timely, reliable and cost-effective access to critical, analysis-ready satellite data.

In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...

Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it...

CGI’s Rondo document management platform helps the Finnish Red Cross Blood Service automate purchase invoicing and now contract archiving.

CGI took on Itella’s challenges and delivered a powerful, customized point-of-sale (POS) system that will keep pace with its continued business growth and rapidly changing business environment. We integrated our own POS solution with a custom postal sales support system...