Resource center

Steve Sousa
Steve Sousa

Revolutionizing healthcare: Navigating the opportunities and challenges of AI integration

March 27, 2024 Governments around the globe are issuing rules and frameworks for responsible artificial intelligence (AI) development and deployment. In the U.S., the landmark Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence underscores the imperative to ensure the safety and security...

James Peake
James Peake

Navigating perpetual healthcare challenges with new thinking and innovation

March 27, 2024 Reflecting on my journey in the healthcare sector—from my years as a practitioner, through my tenures as U.S. Army Surgeon General and Secretary of Veterans Affairs, to my time in industry with CGI—I’m struck by the seismic shifts impacting public...

Abhay Deshmukh
Abhay Deshmukh

Navigating the integration of AI with anti-money laundering

March 22, 2024 This CGI blog post covers key considerations in navigating the integration of artificial intelligence with anti-money laundering.

Rekha Terway
Rekha Terway

Navigating change: Why managed services make sense for insurance carriers

March 21, 2024 The property and casualty insurance industry continues to face economic pressures, talent shortages, and the need to adapt quickly in a climate of rapid change. According to our latest Voice of Our Clients research, difficulty hiring IT talent continues to...

Josh Rachner
Josh Rachner

Prerequisites for an ROI-led data and AI strategy

March 21, 2024 As organizations pursue next-generation data and artificial intelligence (AI) technologies to improve business outcomes, what’s getting in their way?

Andy Schmidt
Andy Schmidt

Driving new banking revenue streams through generative AI

March 6, 2024 This CGI blog post discusses how generative AI can help banks to generate new revenue streams.

Helena Jochberger
Helena Jochberger

Integrating Aristotelian virtues to guide the responsible use of AI in manufacturing

March 4, 2024 As we stand at the crossroads of innovation and progress in the ever-evolving landscape of technology, the wisdom of ancient Greek philosophers resonates with profound relevance, especially for an individual of Greek heritage like me. In particular, there is a...

Markus Kaiser
Markus Kaiser

Ethical considerations of AI in newsroom workflows

February 26, 2024 From research to verification of information, production, and distribution, and from accounting to workflow scheduling, AI and intelligent automation currently support routine tasks along the journalistic value chain.

Cheryl Allebrand
Cheryl Allebrand

Is the future of contact centers bot or human?

February 5, 2024 Human-like responses from OpenAI’s ChatGPT and other generative AI large language models (LLMs) have employees and politicians concerned about impending waves of job losses. Meanwhile, contact centers have trouble recruiting and retaining enough agents to keep up with rising consumer...