Senior Business Analyst

Category: Business Analysis (functional and technical)
City: Vancouver, British Columbia, Canada
Position ID: J0619-0250
Employment Type: Full Time

Position Description

CGI in Canada
Canadian roots, global reach

Founded in Canada in 1976, CGI has evolved into the country’s largest IT services provider, serving as a long-term, committed partner to clients in Canada and in more than 40 countries around the world. With more than 12,000 professionals across Canada, we work where our clients do business, providing local responsiveness and accountability that ensure the highest level of service and support.

Due to ongoing growth and success in the province of BC, CGI is seeking an experienced business solution analyst to join our world-class IT solution company to fill a permanent full-time role in our Vancouver office. This role will provide support for application management and information technology services directly to our clients in BC.

If you have the experience, drive and commitment, now is the time to make yourself known to us.

Your future duties and responsibilities

As an experienced business solution analyst, you will work in team of business, systems and technical analysts to deliver application and operations management services for a complex healthcare IT solution implemented in geographically dispersed data centers. You will realize success in this role not only by understanding the business and solution requirements, but also working collaboratively with our client and our service delivery teams.

You will take responsibility of fully understanding business requirements of the current solution to establish current state. You will work interactively with the customer and solution delivery team to access and document new and enhanced requirements. You will participate in evaluating, making recommendations and implementing a requirements management system that you will manage going forward through standardized documented processes. You will work collaboratively with the solution development, quality assurance and implementation teams to maintain a solution traceability matrix throughout the lifecycle of the solution.

Additionally, you will provide oversight for drafting, and upkeep of business processes and operational manuals that are managed through a comprehensive process library.

Key Responsibilities
Use modeling techniques and tools to capture and analyze business and solution requirements
Capture and document distinct business requirements
Document user stories and use cases from business requirements
Facilitate requirements gathering workshops with client and technical team members
Clarify business requirements with technical team members to optimize solution development
Collaborate with solution development and delivery teams to manage a full requirements traceability matrix
Assist technical analysts with identifying ongoing solution deficiencies against business requirements
Model and document business and solution delivery processes
Mentor and provide leadership to other business analysts as required

Required qualifications to be successful in this role

A level of education, training and experience equivalent to a Bachelor of Science Degree in Information Systems Management or a related discipline
A minimum of five (5) years working experience in requirements management
Requirements gathering and managing experience in both agile and waterfall delivery structures
Understanding of business requirements modeling
Experience in business process analysis and modeling
Proficiency with requirement and process modeling tools such as Visio
Proficiency with use of SharePoint and MS PowerPoint

Superior interpersonal, leadership skills
Superior English verbal, written and presentation communication skills
Strong problem solving, analytical and decision-making abilities

Nice to Have:
Knowledge of Object Oriented theory and modeling such as UML
Experience in requirements management systems such as: Enterprise Architect, XRay


  • Requirements Analysis
  • Business Analysis
  • Facilitation
  • Use Cases
  • Test Case / Script Development
  • Maintenance/Production Support
  • Solution Analysis
  • Use cases

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.