CGI, one of the world’s largest business and IT consulting firms, announces that the CGI Hotscan360 business solution has been recognized as a market leader by leading research and advisory firm Celent in its latest Financial Crime Compliance Technology: Watchlist...
Examining the future of retail bank branches post pandemic
July 27, 2020 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.
Examining the future of retail bank branches post pandemic
July 27, 2020 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
Embracing new ways of working in financial services
April 17, 2020 Although the approaches to dealing with the COVID-19 pandemic vary by country, as governments and businesses come to grips with it, one thing is imperative: we will get through this. The question is how, when disruptions in day-to-day life and...
Winning customers and becoming their primary choice for payments has never been more challenging. Innovation is driving choice and changing habits. Customers are exploring not only new payment methods, but also new payment providers. CGI PayPartner360 helps card processors, banks...
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.