The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.
From industry to energy transportation and from mobility to residential heating, every sector is looking for alternative ways to reduce its greenhouse gases (GHG) footprint and dependencies on fossil fuels.
Executives indicate accelerated progress from their digitization strategies. In examining the attributes of the 20% who are producing results, common attributes emerge. Digital leaders collaborate and innovate more and achieve closer alignment between business and IT.
Executives indicate progress with producing results from their digital strategies, with 30% achieving such results in 2023. In examining the insights from these digital leaders, some common attributes emerged.
Technology has become a key enabler for new work practices that promise to shape the future of work for years to come.
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, IT spending, budgets and investment plans. In 2020, we conducted in-person interviews...
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.
In 2019, we conducted in-person interviews with 70 client executives in the transportation, post and logistics sector who cite becoming digital, protecting through cybersecurity, optimizing operations and modernizing legacy systems as dominant drivers this year.