
CGI OpenGrid360
CGI OpenGrid360 is an innovative suite of solutions and services ...
CGI OpenGrid360 is an innovative suite of solutions and services ...
The 2019 CGI Client Global Insights present the findings from ...
To be successful in harnessing today’s new technologies, businesses need ...
As delinquencies rise, inefficient and outdated collection systems can impede performance, innovation and growth. CGI Collections360 turns delinquencies into recoveries by providing a full suite of software, business processes and IT support that evolve with your business and customers.
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Powered by CACSDefault management softwareA single, integrated offering for all default management processes powered by CACS Enterprise. Advanced workflow features maximize the effectiveness of strategies for internal collection and recovery and outside agency management and speeds the collections and recovery of impaired accounts. |
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Flexible approachHosting / application managementApplication hosting and management services that provide access to application and infrastructure expertise, enable fast time to market for business changes, and reduce total cost of ownership. |
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Enhanced experienceMulti-channel and 24x7 customer self-serviceImproves the customer experience by offering communications through preferred channels—SMS, email, web, IVR, dialer—driving customers to an organization’s web portal for making a promise to pay or payment. |
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Reduced riskCompliance practiceFocuses on the changing regulatory environment, ensuring your operations are current with the latest industry standards and requirements. |
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Instant connectionGateway partner networkConnects to third-party data sources, including credit bureaus, and facilitates data management. |
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Insight drivenPerformance analyticsCovers all key areas of agent, agency, compliance, strategy, financial and third party performance, including reporting templates tailored to all user groups, allows detailed analysis and investigation through transactional, account and agent-level information. |
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In-depth expertiseOperations management, systems implementation and consultingProfessional services to manage our client implementations, provide high-level consulting and more. |
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Cost-effectiveFull business process operationsCost-effective outsourcing approach for running a full-service collections operation. |