Robotic Process Automation (RPA) CGI Australia

Helping a major Canadian bank automate financial relief programs to optimize costs and customer care

In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the ...

Using automation to help improve patient and physician care and “flatten the curve”

Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it ...

5 common pitfalls when implementing AI, and how to avoid them

When it comes to AI implementation, the greatest challenges stem from organizational cultures, silo mentalities and old practices. This blog identifies five common AI implementation challenges, along with suggestions to overcome them.

Accelerating digital transformation

CGI's RPA consulting services help clients manage organizational and workforce change, harness technology more effectively, and support virtual workforce management.

Many organizations tend to start with RPA due to its efficient implementation, low-risk and rapid return on investment. CGI helps clients go beyond RPA by combining it with enhanced technologies to automate complex decisions, processes and interactions, as well as enable new digital operating models. Our RPA services are part of our end-to-end intelligent automation services.

CGI's approach focuses on your workforce, your processes and the best mix of automation technology. Our RPA experts bring deep knowledge of leading vendor technologies (such as BluePrism, UiPath, Automation Anywhere, Kapow and Work Fusion, among others), along with our own RPA technology (part of our Intelligent Automation Platform).

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Proven delivery approach

Real-world results

CGI’s RPA clients realize results such as:

20%–50% process cost reduction
15% greater transaction throughput capacity
20% improved quality, reduced error rates and process variation
POV live in 4 weeks with €300,000 annual savings and 4 FTE’s freed-up for higher value work
1,500+ hours of workload per week delivered by software robot
60% reduction in average transaction processing time