Each year, we gather client views on the trends affecting their organisations and industries, along with their business and IT priorities. Through the CGI Voice of Our Clients insights, we analyse these findings to provide our clients with actionable insights by industry—based on facts, not hype—to benchmark best practices.

Our benchmarking data comes from a knowledge-base that reflects insights from 7,470 client organisations located in countries representing 82% of the world’s IT spend in all economic sectors. It comprises 1 million data points from our discussions with executives each year, an average of 1,500 each year, of which half are business executives and half are IT executives.

CGI offers benchmarking for our clients based on these insights, by country and economic sector, on industry trends, business priorities and IT directions and priorities, including IT spending (operating expenses as well as capital investments). We also provide benchmarking for the 10 attributes of world-class IT organisations.

CGI can provide clients with a discussion of available benchmarking, including each client’s positioning, on topics such as digital strategy, IT budgets, IT satisfaction, innovation investments, and more. We look forward to providing you with more insights you can act on.

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