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Giving insurance companies a distinct competitive edge with GIOS, an integrated software solution
Improving customer service and cutting
costs. That is what CGI, the fourth largest independent IT services
firm in North America, is helping insurance companies to achieve through
its launch of Global Insurance Open Solution (GIOS) into the US market.
Bo Ingemarson, CEO of If Skadeförsäkring AB (publ) (If), the
Nordic-based insurance company, said, “As we moved into the 21st
century, it became necessary to replace our legacy systems with one unified,
Web-enabled solution which would be able to provide us with real flexibility.
GIOS will simultaneously unify and simplify our entire administrative
processes, for example, reducing the time spent handling claims settlements.
We are now confident that we will be able to respond to the fast-moving
challenges of our industry.”
What Is GIOS
CGI’s Global Insurance Open Solution (GIOS) is a highly customizable
enterprise-wide solution that allows insurance companies to automate insurance
functions, support a wide range of products, leverage new or existing
IT resources to better meet business objectives and respond to competitive
market conditions. The solution links disparate legacy systems, enabling
insurance companies to improve the efficiency of their administrative
processes, including policy and quotations management, distribution, claims
management and accounting. In addition, it ties together a customer’s
insurance interactions to create a complete view, enabling insurers to
improve customer service and cross-sell products.
“GIOS is a massively scalable solution. It is one of the only integrated
systems for both life & health and property & casualty policies,
and it has strong international experience,” Celent Communications’
October 2001 report on Profiling the Vendors
of Web-Enables Policy Administration Systems.
CGI is stepping up to market need in helping insurers become more effective
therefore competitive. Vincent A. Oliva, vice-president & research
group director, Financial Services, Gartner Inc. says: “Insurers
are becoming serious about CRM, and considering component-based solutions
to automate and integrate their core operations while optimizing past
investments in legacy systems.”
Main benefits
- Leverage the Internet to enhance customer, partner and employee relationships
- Eliminate duplication and cut costs through centralized systems and
processes
- Optimize benefits of merger and acquisition activities
- Enhance or replace existing legacy systems without business disruption
- Create holistic view of each customer
Terry Broom, senior vice-president Eastern USA and sector leader financial
services of CGI added: “To have a tailor-made, one stop-shop solution
that is customer-centric, expandable and easily integrated, means insurers
can focus on what they do best. We are confident that, through our partnership,
we can assist insurers in growing their business.”
About CGI
Founded in 1976, CGI is the fourth largest independent information technology
services firm in North America, based on its headcount of 13,700 professionals.
CGI’s annualized revenue run-rate totals US$1.3 billion. CGI’s
order backlog currently totals US$6.7 billion. CGI provides end-to-end
IT services and business solutions to more than 3,000 clients worldwide
from more than 60 offices. CGI’s shares are listed on the NYSE (GIB)
and the TSX (GIB.A). Website: www.cgi.com.
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