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File size |
Building an effective stay back team to gain maximum value from an outsourcing agreement
This paper provides advice on for defining and building the team, highlights industry best practices, and provides recommendations for the team's role, size and required skill set. |
364 K |
Business Intelligence - Enabling Transparency across the Enterprise
One of the largest hurdles an enterprise faces is the need to efficiently and accurately measure and analyze corporate performance at the strategic and tactical levels. However, the frequent lack of definition of proper performance metrics and deficient reporting and analysis capabilities result in difficulty translating data into usable and actionable information. |
882 K |
Executive Management of Information Security
In today's technology-driven business world, it has become critically important for companies to safeguard their information assets, systems and networks. While the technology revolution has generated vast benefits, it has also exposed companies to new risks and liabilities. |
174 K |
Governance-Based Access Control (GBAC): Enabling improved information sharing that meets compliance requirements
As government regulations and customer and citizen demands continue to increase, organizations must find a way to implement a more sophisticated access control scheme. GBAC is one viable solution that helps organizations facilitate robust information sharing, while managing and mitigating risks. |
994 K |
Information security in enterprise management: Making security an integral part of an organization's overall IT and business strategy
This paper examines the development of a comprehensive and integrated approach to security, with recommendations on how to develop an effective security management strategy. |
192 K |
IT Governance and Managed Services
While outsourcing IT functions offers compelling benefits, its success rate, viewed from the perspective of broad customer satisfaction, has not been equally overwhelming. Learn how good IT governance can ensure a successful outcome both for the client and the outsourcer. |
571 K |
Preparing Your Organization for a Federated CMDB
To help clients harness the opportunities associated with creating a CMDB, this paper identifies the benefits organizations can achieve when a CMDB is developed and provides recommendations on how to get started on its implementation. |
849 K |
Public Keys Encryption and digital signature: How do they work?
This article is a starting point to get a feel for a vast area named PKI (Public-Key Infrastructure). This includes the mechanics described in this article as well as an ensemble of software, hardware and processes governed by rules and standards converging to the high level of Trust required and expected by the Industry. |
163 Ko |
The top 10 reasons CRM projects fail
Depending on which survey you read, you will see comments and statistics such as "over 50% of CRM (Customer Relationship Management) projects fail." On the other hand, you will also see published results that show double-digit percentage growth in revenue, improved productivity, and increased customer satisfaction from new CRM projects. What drives companies to have such different results from the same initiatives? |
139 K |
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