ARTS and ICAPS

What do ARTS and ICAPS do?

Across the United States, insurance carriers leverage CGI's expertise to meet the challenges of the complex and time-consuming involuntary private passenger and commercial auto markets.

CGI keeps pace with the legislative and regulatory changes—and that means CGI's clients benefit from comprehensive processing solutions that consistently meet precise plan requirements.

Typical services for the involuntary assigned risk market include:

• Timely, accurate implementation of mandated rates, rules, and forms filings for regulatory compliance
• Automated processes and controls to meet mandatory statistical reporting requirements
• Generation and assembly of high-quality policy and billing documents
• Automated broker statements and disbursements
• Support for the processing and billing of manually rated policies

How do ARTS and ICAPS work?

Most transactions are entered online, but CGI also automates content acquisition by interacting with service bureaus, carrier databases, and other systems to retrieve policy, automobile, driver, and cash information. The resulting transactions are processed and output is generated according to client-specified schedules and criteria.

Along with policy rating and issuance, CGI provides complementary functions like billing, broker billing, and interfaces with claims and other critical systems.

Online inquiry functions give users fast access to policy, billing, commission, and cash information, enabling responsive customer service.

Contact us for information on this or any other insurance solution.