Real-time operations management solution (ROMS)

The ROMS suite is CGI’s exclusive integrated solution of its flagship outage, network and workforce management portfolio of applications. Vital to the modern utilities operation, ROMS real-time integration between business processes and modules provide the biggest benefit to the utility. Extending the ROMS functionality with our optional modules enables today’s utility to effectively enhance daily operations and the quality of their services.

• PragmaUP - Intelligent incident management for network operations
• PragmaVIEWS - High-definition visuals for network-centered service
• PragmaCAD - Mobile workforce management for service providers
• PragmaPROOF - Instant interactive reporting for multiple requests
• PragmaWEB - Web-based, enterprise-wide summary of outage statistics

Optional modules include:

• PragmaSWITCH - Dynamic operations management for distribution networks
• M3iCALL - Flexible call and data management via the Web
• Circuit explorer - Interactive, powerful network schematic views
• Alarm and event manager - Centralized information hub for network event management
• Event replay - Configurable, adaptive training and simulation tool
• Control zone manager - Intelligent filtering and notification routing
• Substation modeling - Multiple voltage level network control and overview
• GISImport - Connectivity import, validation and data integrity verification

Also see

To further discover the complete array of our solutions and services, visit our utility solutions Website.