Huntington National Bank Gains competitive advantage through a best-in-class originations platform

Huntington Bancshares incorporated is a $30 billion regional bank holding company headquarters in Columbus, Ohio. Through its affiliated companies, Huntington has more than 137 years of serving the financial needs of its customers. Huntington provides innovative retail and commercial financial products and services through more than 300 regional banking offices in Indiana, Kentucky, Michigan, Ohio, and West Virginia.

The Challenge
Huntington National Bank was seeking to replace its homegrown originations system with a best-in-class solution that would allow greater flexibility, functionality, and scalability. Huntington sought a partner to help it create a reliable, proven infrastructure that could operate in a high-volume, low-cost environment. It wanted a platform that would deliver faster turnaround time, better customer service, leveraged automated decisioning, and greater efficiency. After evaluating systems from several providers, Huntington turned to previous partner CGI. Based upon successful results from working together on its collections efforts, Huntington trusted CGI's ability to help build a strategy and integrate a flexible solution.

How CGI Helped
To kick off the project, the CGI/Huntington team held in-depth discovery sessions with leaders from across the organization to discuss how the new originations system should be designed and implemented. The result was a customized solution called ORBIT (Originations-Review-Booking-Imaging-Tracking), a high-speed, indirect lending platform that supports all aspects of credit processing for both loan and lease vehicle financing.

The Results
Huntington is now realizing business benefits that other institutions are only thinking about. Specifically, the bank can now:

• Generate 20 percent more volume at 30 percent less cost
• Implement a custom scorecard in a matter of days or weeks instead of months
• Guarantee to dealers that correct loans and leases will be reviewed and funded within 48 hours, 100 percent of the time.

The bottom line: Huntington has gained a competitive edge, increasing efficiency while processing more loans and leases at a significantly lower cost.

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