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Transforming the supply chain to create demand driven networks

As Canada's largest telephone directories publisher, the Yellow Pages Group has been an industry leader since it published the first directory in 1908. Our partnership with CGI helps us continue this strong tradition of excellence. As part of a seven-year IT outsourcing contract, CGI provides the technology foundation that allows us to meet our strategic goals. With CGI, we have a true partner that shares our commitment to delivering services with the highest levels of quality, reliability and availability.

Yvan Proteau, Chief information Officer,
Yellow Pages Group

The growth of international trade. The effects of deregulation. Heightened customer expectations. Clearly, globalization is changing the way we do business. For distributors, it is radically redefining competitive fronts and relationships between manufacturers and suppliers. In the face of these market dynamics, distributors are seizing opportunities that enhance collaboration throughout the supply chain to gain better visibility, velocity and transparency.

Adaptation of this kind, however, requires nothing less than the full transformation of IT infrastructures to support key initiatives that enhance value and optimize costs. These initiatives include continuing development of improved logistics, integration of ERP systems and e-business solutions, and increased collaboration in the supply chain. Successful distributors are assessing internal competencies against this vision, and are implementing the appropriate architectures and frameworks needed to achieve competitive advantage.

CGI assists distributors in building, implementing and managing the complex business and IT strategies critical to succeeding in today's distribution marketplace. Our comprehensive distribution capabilities transform operations in such areas as supply chain management, transportation and logistics, and order management. From individual projects that target specific transformation program areas to full transformative outsourcing services in areas such as technology and applications hosting and call center support, CGI's distribution expertise and flexible global delivery model allow clients to adapt and win.

CGI's distribution experience and expertise include:


  • 700+ professionals providing services to North American distributors
  • Service provider to multiple distribution segments and channels, including postal services, transportation and logistics, and wholesale distribution
  • Responsible for one of the largest SAP implementations in North America

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